Annual Awards Program Recognizes Innovation in the Global Real Estate Technology Industry
BURLINGTON, Vt., – August 10, 2023 – BH Management Services (BH), a top-ten National Multifamily Housing Council property management group and leader in the multifamily housing industry, today announced it has been recognized with the “Property Management Company of the Year” award in the annual PropTech Breakthrough Awards program conducted by PropTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout real estate technology companies, products, and services around the globe.
BH has developed proprietary tools for marketing, revenue management, online leasing, screening, retention, resident contact, onsite administration, payments, and CRM. All are applied through a centralized management approach called “The Mint Experience.” Having its own data analytics, performance strategy, and marketing teams in-house allows BH to scale faster and smarter, outperforming industry benchmarks.
BH Advantage is a proprietary and highly configurable revenue management tool that manages property performance with an eye to tried-and-true industry metrics as leading indicators. In addition, Aylist, BH’s in-house advertising platform, uses local data, real-time pricing, and availability to automate ad targeting.
Recently, BH introduced its own contact center, which combines the forces of leasing experts with a new CRM, and contact center technology. Through artificial intelligence, self-serving technology, and a “smart” interactive voice response menu, call handling is greatly improved – more than 88% since it launched.
BH also provides an ID fraud detection program through a centralized screening program that detects application and income fraud. In addition, BH Balance, the company’s operational budgeting tool aggregates data from multiple sources so BH team members can make data-driven decisions about next year’s budget.
“At BH, we’ve always dared to be different, and we think there’s a smarter way to meet residents’ expectations. Thank you to PropTech Breakthrough for recognizing our continuing efforts,” said Joanna Zabriskie, President & CEO of BH. “While most apartment companies rely on supplier partners for each step of their operational processes, BH continues to be a smarter way to live, invest, manage, and grow. Data breathes life into our day-to-day and is at the core of the decisions we make.”
The mission of the annual PropTech Breakthrough Awards program is to conduct the industry’s most comprehensive analysis and evaluation of the top technology companies, solutions, and products in the real estate technology industry today. This year’s program attracted more than 1,700 nominations from over 12 different countries throughout the world.
“Innovation gives BH an edge and we’re so pleased to be able to call them our 2023 ‘Property Management Company of the Year.’ By providing fast, personalized, and rewarding customer service through their cutting-edge technologies, the company really is a one-stop shop,” said Bryan Vaughn, Managing Director of PropTech Breakthrough Awards. “Centralization and automation will power BH as they continue to be one of the most efficient property management companies in the multifamily industry.”
About BH Management Services
BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation’s largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs 2,600 people, owns its processes in-house, and is praised by Fortune Magazine as a “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. For more information, visit livebh.com.
About PropTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the PropTech Breakthrough Awards program is devoted to honoring excellence in technologies, services, companies, and products that empower remote work and distributed teams around the globe. The PropTech Breakthrough Awards program provides a forum for public recognition around the achievements of technology companies and solutions in categories including messaging & communication, project management, virtual events, team collaboration, virtual offices, collaborative design, and more. For more information visit PropTechBreakthrough.com.