The Trestles Apartments: Reviews
We think this community is top-notch. But don't just take our word for it. Read what our residents have to say about living here. Their experiences tell the story: living here means living here means living more.
This place is infested with roaches!! Literally INFESTED! I’m literally shocked that isn’t the first comment on every single review! They are so bad that they will even crawl on you vehicles in the parking lot! The pool is ALWAYS green and out of order. The dumpsters are always overflowing with trash and broken glass all over. People have dogs that are WAY over the weight/size limits. Don’t rent from this place unless you want to live with German roaches, huge flying roaches, oriental roaches AND horrible amenities. The price of rent to live in these conditions is ridiculous. Please look elsewhere!
Ruben the manager was very accommodating and helpful when we were filling out the application and looking at the units. Would def recommend this community, clean and safe. Apartments look updated also!
Living at theTrestles Apartment for a year was far worse then any other places I’ve been. Management Ruben who is hardly there and Katie that has no idea what she’s doing half the time! Just beware when you move out! Unfortunately when I moved out my carpet was damaged by my daughter pet dog who stayed with me before I moved out. I new that I would have to pay for replacement. My invoice arrived by email 2 days after I left an there was a charge for new carpet which I was prepared for,, but what was invalid was charging me $300 for a unauthorized pet! And that I had to pay in full within 24 hrs!!! I’ve been a tenant who has kept to myself, paid my rent every month on time. This is how management treats their tenants! And if you can’t pay within that time frame they will send you to COLLECTIONS! I’m a 65 year old women on Social Security an they couldn’t wait till FEB 1st for my payment! Does this sound like Ruben an Katie would understand! Nope! Heartless Property managers! I gave 1 star because I had to. Beware when you move out!
I went in for details about rental units rt before closing b/c I worked late and Katy was great!! She didn’t rush me and she was very nice. Unfortunately, there wasn’t a three bedroom on the first floor, which is what I need and market rate was overpriced but the service was awesome! If the theee he’s was available on the first floor, I would’ve paid my deposit that day(yesterday)! Thanks Katy for being you!
We can't speak highly enough about our experience with The Trestles in Stafford. This is hands down, the best apartment complex / management and maintenance team we've experienced to date. It has been Grade A / First Class from day one. The entire apartment complex is kept in model condition throughout the year. The units as well as the grounds, office and amenities are kept pristine. To have a property management team that matches is outstanding. It was our first phone call with Ruben that let us know we were in the right place. Finding out that it was the Property Manager himself that spent a good amount of time speaking with us made us feel right at home from the start. The Assistant Property Manager, Katie, the maintenance staff, Joel, Mario and Brent are equally outstanding (hopefully we haven't left anyone out). We have only positive feedback for The Trestles. Thank you for being exceptional!
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