The Reserve: Reviews
We think this community is top-notch. But don't just take our word for it. Read what our residents have to say about living here. Their experiences tell the story: living here means living here means living more.
I applied here and never once heard from anyone. I called over 30 times left over 10 voicemails and multiple emails. Drove by twice with office door locked. After over a week i was denied because they raised the rent and i no longer qualified from my income and a 2 year old collection. They want the $190 for you to apply and that’s it. Nobody is trying to work. I thought i would get approved because they had 0 deposit for good credit half deposit for ok credit and full deposit for bad. So if you have any negative items no matter how many don’t bother applying. This is my 3rd apt i applied for where they raised the rent after applying so i know they aren’t the only ones but at least the other ones called to tell me and said it was because of demand and asked if i had someone else to go on the lease to increase my income. Also this is the first complex that does non refundable deposits just an fyi… clearly it’s a fee they are calling a deposit but a deposit gets refunded. This is the first I’ve heard of nonrefundable deposits so want to warn people of that.
This experience by far has been one of the smoothest I’ve had. Shiree has been exceptional in communication and welcoming me into the community
I been here for 1 year , I couldn’t even move my stuff out because it was infested with roaches !!!!!! I have videos and pictures . Pest control couldn’t even help the situation . I put in a two months notice and no one contacted me until I moved out and basically charged me double rent . Save yourselves! My building neighbors complained about the roaches soon as a particular person moved out and I complained to them about it for 6 months straight ! It got worse in the winter ! The manager was sweet but very flirtatious. They half fix things even the maintenance man have issues with each other about fixing things . I will take this to court !
So far the process has been great. Shiree has been very helpful and has kept me up to date with everything from the next steps after getting approved to the updates on getting my apartment move in ready. I am very excited.
The renovations are beautiful, Maintenance here sucks BUT the property overall is great.
We'd love to show you around.