Carmel Landing Apartments: Reviews
We think this community is top-notch. But don't just take our word for it. Read what our residents have to say about living here. Their experiences tell the story: living here means living here means living more.
Very nice location for living, shopping, great schools, It is a safe area and ideal for walking, cycling. We lived there for 4 years, its been a very good experience, Janel Norman was always very kind, diligent, friendly, and very professional. The maintenance staff is really fast and efficient. The office staff (Chelsea and Chelsea) was awesome. We recommended live in Carmel Landing Apartments.
The leasing office was so kind and helpful with all my questions. My move in was quick and easy with everything clean and ready for me when I moved in. I love my new apartment!
We lived in a townhome here for over a year. Things fall apart quickly. The downstairs has a horrible draft. It gets extremely cold in the winter. When it rains water comes in from the front door. The electrical outlets don’t want to work half the time. The hall lights upstairs go out a few days after replacing the light bulbs. The toilets clog extremely easily. They claim they want a clean air environment but fail to clean the property. Our ceiling caved in one night. There was drywall put on the back patio. They left us a note on our door telling us to clean it up. They also left nails on our patio. The doorknobs on the exterior doors are interior doorknobs and they are barely holding on. And all the interior doorknobs fall apart. In February of this year, the rental company for the washer and dryer came to take them. They didn’t give a notice until after they came. They continued to charge us for it. I reached out several times. I heard back once from Chelsea saying she would let us know. She never got back to us. Finally in April, we heard back from Janel. I asked for a reimbursement and told her not worry about getting us new ones. Since we were moving out in a couple weeks. She reimbursed us for February and March but not April. If you want a leasing office that responds quickly, this is not the place. You also pay a pest fee every month but, I never saw pest control come and do regular sprays.
Great location for shopping, necessities, hospital proximity, and an excellent school system! The maintenance crew here always address my concerns within the hour that I submit an issue. The office staff responds the same day. It is a safe area and ideal for walking/biking. The park across the street is easily accessible and absolutely beautiful!
Our company has been doing corporate leases with Carmel Landing for several years. Janel Norman and her staff are outstanding. They are all very professional, helpful and a joy to work with. The apartments are well cared for and any issues are promptly addressed. We wouldn't lease any where else!
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