BayPointe Crossing Apartments: Reviews

We think this community is top-notch. But don't just take our word for it. Read what our residents have to say about living here. Their experiences tell the story: living here means living here means living more.

Google Reviews

WORST MOVING EXPERIENCE IN MY ENTIRE LIFE. I was scheduled to move in to my apartment in the 15th(deposit paid and everything, uhaul packed) when my roommate and I called to ask if we could pick up the keys we were told the leasing office had no idea we were moving in. So we showed up to the place with all of our paperwork to be told new management had taken over and there was no way for them to log in for us to sign the lease. Then when we asked for our deposit back we were told the old management had already cashed the check or it was lost. The red flag should have been before we even gave our money they never answered the phone, they took forever to send us our welcome letter with the address so we couldn’t get anything turned on and then when we Finally got ahold of someone they were rude. TRUST ME IF YOU COULD MOVE SOMEWHERE ELSE DO IT!!!!

- Angel Alston

08/21/2022

WORST MOVING EXPERIENCE IN MY ENTIRE LIFE. I was scheduled to move in to my apartment in the 15th(deposit paid and everything, uhaul packed) when my roommate and I called to ask if we could pick up the keys we were told the leasing office had no idea we were moving in. So we showed up to the place with all of our paperwork to be told new management had taken over and there was no way for them to log in for us to sign the lease. Then when we asked for our deposit back we were told the old management had already cashed the check or it was lost. The red flag should have been before we even gave our money they never answered the phone, they took forever to send us our welcome letter with the address so we couldn’t get anything turned on and then when we Finally got ahold of someone they were rude. TRUST ME IF YOU COULD MOVE SOMEWHERE ELSE DO IT!!!!

- Angel Alston

08/21/2022

The worst place to live. Apartment was dirty at move in. AC goes out every other month and it takes weeks to get fixed. My AC wasn’t even working when we moved in. It took them a month to fix it and when they did My apartment had reached 92 degrees and all they did was leave a portable AC that didn’t work. You can never reach the office because they never answer the phone. 24 hour maintenance isn’t a thing here. The parking lot is full of people who don’t even live here so if you plan on going grocery shopping and want to park close to your door forget about it. I cannot even take my kids in and out of my home within walking a far distance. Take your money elsewhere.

- Addy Hernandez

07/26/2022

The worst place to live. Apartment was dirty at move in. AC goes out every other month and it takes weeks to get fixed. My AC wasn’t even working when we moved in. It took them a month to fix it and when they did My apartment had reached 92 degrees and all they did was leave a portable AC that didn’t work. You can never reach the office because they never answer the phone. 24 hour maintenance isn’t a thing here. The parking lot is full of people who don’t even live here so if you plan on going grocery shopping and want to park close to your door forget about it. I cannot even take my kids in and out of my home within walking a far distance. Take your money elsewhere.

- Addy Hernandez

07/26/2022

I’m relocating and came across this place. The reviews are horrible and I was upset about it because the place is so cute. I even went to the extent to figure out on my own if I would like it or not but unfortunately nobody in the office ever answers the phone when I tried calling for days straight. I don’t know how you’ll ever have good tenants if ya’ll don’t answer the phone and fix this place because the reviews are HORRIBLE.

- haylee crum

05/24/2022

I’m relocating and came across this place. The reviews are horrible and I was upset about it because the place is so cute. I even went to the extent to figure out on my own if I would like it or not but unfortunately nobody in the office ever answers the phone when I tried calling for days straight. I don’t know how you’ll ever have good tenants if ya’ll don’t answer the phone and fix this place because the reviews are HORRIBLE.

- haylee crum

05/24/2022

I lived here for three years, I paid $1150 deposit… I moved out in November and they told me I owe $1700 and only paid $500 deposit. There were minor damages but I wouldn’t recommend living here.

- Lynnsie Bristow

01/11/2022

I lived here for three years, I paid $1150 deposit… I moved out in November and they told me I owe $1700 and only paid $500 deposit. There were minor damages but I wouldn’t recommend living here.

- Lynnsie Bristow

01/11/2022

If I could give zero stars I would. I submitted my deposit for a home and they didn’t respond back to me for a week. I understand they are short staffed, but it isn’t hard to communicate that you’ll be out of the office for a week. After confirming an original move in date they ended up pushing back the date several times. They aren’t worth the stress. They refused to give me back my deposit after 72 hrs even though they didn’t respond back to me for those 72 hours. I called over 10 times within that week and left a message with an automated voice machine and with their call answering service.

- Nancy Acuna

11/16/2021

If I could give zero stars I would. I submitted my deposit for a home and they didn’t respond back to me for a week. I understand they are short staffed, but it isn’t hard to communicate that you’ll be out of the office for a week. After confirming an original move in date they ended up pushing back the date several times. They aren’t worth the stress. They refused to give me back my deposit after 72 hrs even though they didn’t respond back to me for those 72 hours. I called over 10 times within that week and left a message with an automated voice machine and with their call answering service.

- Nancy Acuna

11/16/2021