Arbors of Brentwood: Reviews
We think this community is top-notch. But don't just take our word for it. Read what our residents have to say about living here. Their experiences tell the story: living here means living here means living more.
Please take heed to the review above about the bugs, mold, and trash. I lived here for three years. My apartment smelt like smoke and water before I moved in and eventually they changed the carpet out but mold was in the bathroom and paint was peeling from tub bad. They said it needed to be replace but couldn’t do anything about it until I moved out. But here’s the worse part and this is not an exaggeration: Every other day, I would see multiple recluse spiders and wasps. I couldn’t even have people over that’s how bad it was and eventually had to stay with a friend. I don’t know how many times I called the office just to have a maintenance guy to tell me to burn wood in the fire place because it may be some sort of nest. I thought that was a bizarre statement and it wasn’t my responsibility to take care of the issue. Nothing was done and I had to stay with a friend until my lease was up. You are made to pay for valet trash Sunday-Thursday but they come whenever they feel like it. There are sooo many fees for things I’ve never heard of an apartment complex having in my life. Please weigh your options before deciding to make this apartment complex your home.
Where do I begin!.. Let’s just begin!!😊 I relocated from Ohio to Nashville in hopes of finding a place in 48 hours. I came across Arbors of Brentwood after multiple home searches and let’s just say this had to be the path my GOD sent me on. Upon walking in the rental office there was an immediate environment of professionalism. I was greeted and welcomed in. I was referred to Ms. Zonia and very much happy so. Ms. Zonia has helped me every step of the way. I am very pleased with the help she has provided for me in the search for my apartment. Brentwood community is well kept, clean and my newly updated apartment is up to par for myself. I am eager to try out the amenities that is included with being a resident of Brentwood and happy with the choice I made!.. If you are considering Arbors of a Brentwood I would say go for it. Clean, well kept, no roaches, quiet area and close to all markets, stores, gas stations and much more! And you can trust me because I’m the most picky particular resident there could be😝… Happy Apartment searching
The location is amazing, away from the main street, with trees everywhere (I guess that's where they get the name!). It's also a very quiet neighborhood, which is what I like the most. The management is very responsive and friendly. I love the fact that one pool is more public, and one pool is more private. Would definitely recommend!
The office staff are very friendly! And maintenance is always quick. Convenient location. Nice amenities - valet trash, two pools, gym, package lockers, in-unit laundry, digital home security and thermostat.
Last year our heater wasnt working and now air condition isn't working since past one month I have raised service request multiple times and every time they came to check-in, service person had said cleaned this, installed that etc but the real issue is not addressed at all...I have called leasing office also to inform this issue and I have got generic response saying that they will check with them;.. None of the leasing team or service team members tried to understand what is causing the issue or how to address it. Today's outside temperature was 94 F and inside it was 77 F almost through out the day. I wish there is better response from the management.
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